Q1: What materials are used in your furniture? A: We prioritize eco-friendly, natural, and sustainable materials such as solid wood, bamboo, natural rattan, and eco-conscious finishes that are safe for your home environment.
Q2: Will my item look exactly like the product photos? A: Because we use genuine natural materials, slight variations in color tone, wood grain, and natural texture are normal. This ensures every piece in your home is truly one of a kind.
Q3: How long does shipping take? A: Orders are processed within 1–3 business days. Delivery typically takes 5–10 business days depending on your location.
Q4: How do I initiate a return? A: You can contact us within 30 days of receiving your item at growrice@outlook.com, and our support team will guide you through the return process.